Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCICS401B Mapping and Delivery Guide
Facilitate support for personal care needs

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency CHCICS401B - Facilitate support for personal care needs
Description This unit describes the knowledge and skills required by workers to develop, implement and monitor support of client personal care needs through the framework of a personal care support plan
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application Work performed requires a range of well developed skills where some discretion and judgement is required and individuals will take responsibility for their own outputs
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine a person's personal care support requirements
  • Review referral and other information to gain an indication of the client's personal care support requirements
  • Discuss the purpose of a personal care needs assessment with the client
  • Work with client (and carer) to identify existing skills
  • Work with client (and carer) to determine areas of personal care that require support
  • Determine the level of personal support required by the person
  • Determine the level of support provided by the carer
  • Determine a client's preferences for personal care support
  • Gather information about personal need support requirements in a manner that respects personal esteem and dignity
  • Gather information according to organisation policy and procedures
       
Element: Develop and implement personal care support plan
  • Discuss with client the need to maintain their existing relevant skills, and/or increase skills
  • Identify and discuss options with client for personal care support that maintains existing skills, and/or increase other skills
  • Check that the client (and carer) understand options
  • Discuss the worker role in personal care support, the client's role and the carer's role and check that details are appropriate
  • Describe to client (and carer) necessary processes, equipment and aids
  • Describe health care requirements and associated support activities within organisation policies, protocols and procedures
  • Clarify with client difficulties in meeting their needs and address with organisation protocols
  • Provide people with information to assist them in meeting their personal needs
  • Implement personal care support plan and record and analyse outcomes
  • Maintain client confidentiality, privacy and dignity within organisation policy and protocols
  • Work with client (and carer) to document plan according to organisation policies, protocols and procedures
       
Element: Determine risks associated with providing personal care support
  • Conduct environmental risk assessment for functions associated with personal care needs
  • Conduct risk assessment specific to client's circumstances relevant to personal care needs
  • Discuss elements of risk with client (and carer)
  • Work with client (and carer) to identify strategies to remove or reduce risk
  • Develop strategies to remove or reduce risk according to organisation policy and procedures and legislative requirements
  • Identify other risks to client and report accordingly
  • Adjust personal care support plan to include strategies to remove or reduce risk
       
Element: Provide and monitor personal care support
  • Provide information and support for client to monitor their own personal care requirements where appropriate
  • Respond to variations in client's circumstances that could affect the personal care needs support requirements
  • Work with client (and carer / support worker where appropriate) to make any required adjustments to personal care support
  • Where required, assist client with:
       
Element: showering
       
Element: bed bathing
       
Element: shaving
       
Element: dressing, undressing and grooming
       
Element: toileting and the use of continence aids
       
Element: eating and drinking using appropriate feeding techniques
       
Element: oral hygiene
       
Element: mobility and transfer including in and out of vehicles and falls recovery techniques
  • Provide support or assistance with technical care activities according to the personal care support plan and organisation policies, protocols and procedures
       
Element: Complete reporting and documentation
  • Comply with the organisation's reporting requirements including reporting observations to supervisor
  • Complete documentation according to organisation policy and protocols
  • Maintain documentation in a manner consistent with reporting requirements
  • File documentation organisation policy and protocols
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings

This unit will be most appropriately assessed in the workplace and under the normal range of workplace conditions

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to:

appropriate workplace where assessment can take place

relevant organisation policy, protocols and procedures

WHS industry guides

health care checklists, health management plans, personal healthcare diaries

equipment and resources normally used in the workplace

Method of assessment may includes:

Observation in the workplace

Written assignments/projects

Case study and scenario analysis

Questioning

Role play simulation

Related units:

This unit must be assessed in relation to the specific context in which it will (or may) be applied

In the case of working with older people, this unit is recommended (but not required) to be assessed in conjunction with:

CHCAC318A Work effectively with older people

OR

In the case of working with people with disabilities, it is recommended (but not required) to be assessed in conjunction with:

CHCDIS301A Work effectively with people with a disability

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include:

A range of equipment and aids utilised in the delivery of personal care support

Basic principles associated with the assessment of personal care support requirements

Basics of body care and grooming

Knowledge of planning processes and requirements

Knowledge to develop an individualised plan for personal care support, including terminology, basic anatomy and physiology, goals, objectives, actions

Personal safety and security risks associated with providing personal care support

Principles and practices in undertaking technical skills associated with supporting/assisting people to meet personal needs

Principles and practices of confidentiality and privacy

Processes and strategies to support client’s personal care needs

Role of carers

Significance of service setting including specific context of providing personal care support in residential care setting and specific context of providing personal care in the client’s private home

Strategies to minimise personal safety and security risks associated with personal care support

Understanding of own work role and responsibilities

Work health and safety (WHS) and infection control policy, procedures and legislative requirements

Essential skills:

It is critical that the candidate demonstrate the ability to:

Adhere to own work role and responsibilities

Apply physical and psychosocial aspects of the client in supporting/assisting personal care needs

Communicate effectively with client requiring support with personal care support

Develop a personal care support plan as part of a wider individualised plan

Facilitate a client’s direction and participation in personal care activities

Facilitate involvement of clients (and carers) in the planning and monitoring process

Follow organisation policies and protocols

Identify and respond to a client’s personal preferences

Identify and respond to risks associated with providing personal care support

Identify variations to personal care support requirements

Liaise and report appropriately to supervisor and/or health professionals

Provide general hygiene and grooming including physical ability to perform personal care tasks

Undertake observation and reporting

Use personal care support processes, aids and equipment appropriately

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisation/service:

this requires a level of skill that enables the worker to follow work-related instructions and directions and the ability to seek clarification and comments from supervisors, clients and colleagues

industry work roles will require workers to possess a literacy level that will enable them to interpret international safety signs, read client’s service delivery plans, make notations in clients records and complete workplace forms and records

Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation:

this requires a level of skill that enables the worker to follow work-related instructions and directions and the ability to seek clarification and comments from supervisors, clients and colleagues

industry work roles will require workers to possess oral communication skills that will enable them to ask questions, clarify understanding, recognise and interpret non-verbal cues, provide information and express encouragement

Apply numeracy skills required to fulfil work role in a safe manner and as specified by the organisation:

industry work roles will require workers to be able to perform basic mathematical functions, such as addition and subtraction up to three digit numbers and multiplication and division of single and double-digit numbers

Apply basic problem solving skills to resolve problems of limited difficulty within organisation protocols

Work effectively with clients, colleagues and supervisors

Demonstrate safe and effective use of workplace technology in line with WHS guidelines

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Work with the client (and carer) may include:

Questioning

Formal assessment tool

Demonstration

Provision of personal care

Client may include:

People living in a residential care environment

People living in the community

Students in schools

Preferences for personal care support may include:

Time of day

Time of week

Carer involvement

Processes

Procedures

Products

Carer preference e.g. male/female

Personal care support may include:

Personal hygiene

Oral hygiene

Showering

Bed bathing

Shaving

Dressing and grooming including assisting with pressure stocking

Assisting with toileting and use of continence aids

Assisting with eating and drinking and use of feeding techniques

Assisting with oral health care

Mobility and transfer including in and out of vehicles and falls recovery techniques

Elimination

Hydration and nutrition including dysphagia

Respiration

Skin maintenance

Monitoring medication as appropriate to work role

Provide support or assistance with technical care activities according to the personal care needs support plan and organisation policies, protocols and procedures

Technical care activities may include:

Blood pressure measurement

Blood glucose level measurement

Temperature, pulse and respiration (TPR) measurement

Simple wound care

Tracheal suctioning

Gastrostomy feeds

Catheter care (not including insertion or removal of tubes)

Application of protheses

Application of auto-thrombotic stockings

Assistance with breathing tubes (under direct supervision of a health professional)

Simple eye care

Equipment and aids may include:

Wheelchairs and other transport devices

Mobility aids

Lifting and transferring aids

Beds

Breathing devices

Scales

Continence aids

Personal audio-visual aids

Modified feeding aids

Environmental risk may include:

Home environment, including:

bathroom

toilet

kitchen

dining area

bedroom

Safety of access issues

Infection

Uncontained animals

Environmental hazards:

slippery or uneven floor surfaces

physical obstructions (e.g. furniture and equipment)

poor home maintenance

poor or inappropriate lighting

inadequate heating and cooling devices

inadequate security

Risk assessment specific to client's circumstances may relate to:

Weight

Skin integrity

Infection

Evidence of self-neglect

Behaviours of concern

Impaired judgement and problem solving abilities

Impaired cognitive functioning

Other risks to client may include:

Evidence of self-neglect

Evidence of abuse

Social rights infringements

Legislative requirements may include:

WHS legislation and industry guides

Duty of care

Government program standards

Reporting may be, and include:

Verbal:

telephone

face-to-face

Non-verbal (written):

progress reports

case notes

hazard and incident reports

care plans

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review referral and other information to gain an indication of the client's personal care support requirements 
Discuss the purpose of a personal care needs assessment with the client 
Work with client (and carer) to identify existing skills 
Work with client (and carer) to determine areas of personal care that require support 
Determine the level of personal support required by the person 
Determine the level of support provided by the carer 
Determine a client's preferences for personal care support 
Gather information about personal need support requirements in a manner that respects personal esteem and dignity 
Gather information according to organisation policy and procedures 
Discuss with client the need to maintain their existing relevant skills, and/or increase skills 
Identify and discuss options with client for personal care support that maintains existing skills, and/or increase other skills 
Check that the client (and carer) understand options 
Discuss the worker role in personal care support, the client's role and the carer's role and check that details are appropriate 
Describe to client (and carer) necessary processes, equipment and aids 
Describe health care requirements and associated support activities within organisation policies, protocols and procedures 
Clarify with client difficulties in meeting their needs and address with organisation protocols 
Provide people with information to assist them in meeting their personal needs 
Implement personal care support plan and record and analyse outcomes 
Maintain client confidentiality, privacy and dignity within organisation policy and protocols 
Work with client (and carer) to document plan according to organisation policies, protocols and procedures 
Conduct environmental risk assessment for functions associated with personal care needs 
Conduct risk assessment specific to client's circumstances relevant to personal care needs 
Discuss elements of risk with client (and carer) 
Work with client (and carer) to identify strategies to remove or reduce risk 
Develop strategies to remove or reduce risk according to organisation policy and procedures and legislative requirements 
Identify other risks to client and report accordingly 
Adjust personal care support plan to include strategies to remove or reduce risk 
Provide information and support for client to monitor their own personal care requirements where appropriate 
Respond to variations in client's circumstances that could affect the personal care needs support requirements 
Work with client (and carer / support worker where appropriate) to make any required adjustments to personal care support 
Where required, assist client with: 
 
 
 
 
 
 
 
Provide support or assistance with technical care activities according to the personal care support plan and organisation policies, protocols and procedures 
Comply with the organisation's reporting requirements including reporting observations to supervisor 
Complete documentation according to organisation policy and protocols 
Maintain documentation in a manner consistent with reporting requirements 
File documentation organisation policy and protocols 

Forms

Assessment Cover Sheet

CHCICS401B - Facilitate support for personal care needs
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCICS401B - Facilitate support for personal care needs

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: